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Version 2000 (the hard copy version) will not be supported beyond the end of 2012. Version 2000 Facilitators should make the switch to the the online Customized Version before the end of 2012. See the Facilitator Main Page for details.
Is my usercode number transferable?
NO. Please note that it is not appropriate to allow a person who has
not been trained by Prepare to administer, interpret and work with
couples
using the Prepare-Enrich inventories by giving them access to a
usercode
granted to a person who has completed training. Getting Help
We have a number of ways of assisting you if you are unsure about administering the Prepare-Enrich materials:
There are down-loadable Frequently Asked Questions sheets for both the Customized Version and Version 2000 - these are available on the Administrators/Facilitators webpage.
Please use these first. If you still have any problems...
All Version 2000 enquiries:
Call us on 02 9545 4566 or email us on info@prepare-enrich.com.au
Customized Version enquiries: Log-in problems and general issues: Call us in Australia on 02 9545 4566 or email us on info@prepare-enrich.com.au Problems with on-line processing after logging in: You may use the HELP tab that is available to email the international office directly. Include your details and any couple details that are necessary. Please use the FAQ sheets first, since many of the common questions and issues are covered in these materials. News Update: The next Newsletter will be posted in June, 2012. See the Facilitator/Administrator main page The new on line Customized Version of Prepare-Enrich is here - see the Facilitator/Administrator main page for details of this new resource.
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